What Do You Do to Truly Inspire People at Work?

What Do You Do to Truly Inspire People at Work?

Épisode M360Shift #255

Version podcast : Comment vraiment inspirer les gens au travail

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7 minutes
Leadership inspirant
Engagement d'équipe

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Le leadership inspirant n'est pas du charisme – c'est votre présence quotidienne

Dans un monde où seulement 21-23% des employés sont vraiment engagés, le coût d'un leadership non inspirant est massif.

When you strip away the job titles, dashboards and quarterly reviews, leadership comes down to one simple question:

What do people feel after they spend time with you?

More clarity – or more confusion? More courage – or more anxiety? More energy – or more exhaustion?

In a world where only about 21–23% of employees globally are truly engaged at work, the cost of uninspired leadership is massive – both human and financial. Yet most leaders I meet don't wake up thinking, "How can I disengage my people today?" They're simply overwhelmed, running from meeting to meeting, doing their best.

Donald Fleming
Inspiration starts the moment your people feel seen – not the moment you start talking. - Donald Fleming, Président M360 Leader

This article is for you – CEO, manager or HR leader – who wants to move from "managing tasks" to igniting people. And yes, I will also show you how we use the M360 ecosystem (LPR, M360+, M360meet, M360 Compass and the M360 Planner) to make inspiration practical and measurable.

Inspiring leadership is not charisma – it's your daily presence

Research is clear: leadership is not a "nice to have" when it comes to engagement. A recent analysis shows that around 70% of the variance in employee engagement is driven by leadership – the way managers behave, communicate and support their teams.

Another study found that employees who spend about six hours a week in meaningful interaction with their leader are 29% more inspired and 30% more engaged than those who only see their leader for one hour.

In other words, inspiration is not an event. It is the rhythm of your presence:

  • Do you show up prepared?
  • Do you listen before you decide?
  • Do you make progress visible?

This is where tools matter. Not as gadgets, but as structures for your intention.

Three concrete levers to inspire your people

Lever 1 – Make people feel seen through real conversations

People don't leave companies first. They leave relationships that no longer feed them.

Regular, honest feedback and recognition are two of the strongest drivers of engagement:

  • When employees believe they will be recognized, they are 2.7 times more likely to be highly engaged.

That is not about doing more performance reviews. It is about conversations that matter.

How M360 helps:

  • The M360 Planner (strategic personal planning tool) helps leaders prepare their key conversations each week: who needs to be seen, encouraged, challenged.
  • The LPR program – Leadership, productivity and results – trains leaders to turn those conversations into coaching moments instead of "checklists."
Pascal Dubois
You don't inspire from the stage; you inspire one conversation at a time. - Pascal Dubois, Coach exécutif et partenaire M360 Leader

Lever 2 – Turn meetings into moments of alignment, not energy drains

So many leaders tell us: "My calendar is full, but my people are not more inspired."

When meetings are vague, too long or poorly prepared, they quietly destroy trust and motivation. Yet highly engaged teams show 23% higher profitability – so the way you use collective time is strategic.

How M360 helps:

  • M360meet, our real-time meeting cost calculator, shows in dollars how much a meeting costs as it happens. Suddenly, the question "Is this meeting useful?" becomes impossible to ignore.
  • Leaders start preparing better agendas, inviting the right people, and closing with clear commitments. And your people feel: "My time matters here."

Lever 3 – Give clarity and feedback in real time, not once a year

If people don't know exactly what is expected and how they are doing, they cannot be inspired for long.

Studies show that when leaders provide ongoing, meaningful feedback, employees are more engaged, more motivated and perform at a higher level.

How M360 helps:

  • M360 Compass is our integrated performance feedback platform. It connects key responsibilities, behavioural and technical competencies, concrete conduct, and measurable objectives.
  • Combined with the M360+ app and its new Habit Tracker, daily micro-actions (preparing one conversation, blocking two hours of deep work, giving one recognition) become visible. Inspiration stops being abstract; it becomes a series of small, consistent behaviours.

A real client story: from tired managers to inspiring leaders

Let me introduce you to Élodie, HR Director in a mid-size manufacturing company, and Thomas, her VP Operations.

When they first met our team, they were exhausted.

  • Engagement scores had stagnated for three years.
  • Turnover among supervisors was rising.
  • Managers felt "stuck in the weeds" and avoided difficult conversations.

Élodie told us: "People don't complain loudly – they just disconnect. They do their job, nothing more. And our managers don't feel equipped to change that."

Step 1 – Rebuilding leadership from the inside

We began with the LPR program – Leadership, productivity and results for the extended leadership team. Over several months, leaders worked on:

  • Clarifying their personal vision and role
  • Managing their time and energy differently
  • Practicing coaching conversations instead of one-way instructions

Each leader used the M360 Planner to align their week with their priorities: strategic work, people, and personal renewal. For many, it was the first time they treated their leadership like a discipline, not just a reaction.

Step 2 – Turning tools into habits

Next, we deployed the M360+ app with its Habit Tracker. Élodie chose three "inspiration habits" for every manager:

  1. One genuine recognition per day
  2. One clarifying conversation per week about expectations
  3. One block of focused time to prepare people meetings

Managers began to track these habits in M360+. Not perfectly, but consistently enough to create momentum.

In parallel, Thomas started using M360meet for major operational meetings. Seeing in real time that a two-hour meeting with ten people cost thousands of dollars changed the dynamic. Shorter, clearer, more focused meetings became the norm.

Step 3 – Making performance conversations safer and more transparent

Finally, the company adopted M360 Compass to connect job responsibilities, competencies and objectives. Instead of an annual evaluation "from the top", employees received regular feedback and could also self-assess.

Within a year, this is what they observed:

  • Employee engagement scores increased by 9 points.
  • Voluntary turnover among supervisors dropped significantly.
  • In internal surveys, employees reported that their manager "listens more," "gives clearer direction" and "recognizes my efforts more often."

The most powerful change, however, was invisible on any dashboard: Managers started to enjoy their role again. They felt aligned with their values, equipped with the right tools, and proud of the impact they were having on people.

That is what inspiring leadership looks like in real life.

A simple map: how inspiring leaders use their tools

Here is a practical way to think about your own leadership, and how the M360 ecosystem can support you:

Leadership intention What your people feel M360 support
I prepare my key conversations My manager knows me and my reality M360 Planner + LPR program
I respect collective time Our meetings are useful and focused M360meet
I give regular feedback I know where I stand and how to grow M360 Compass
I build daily micro-habits Our leaders are consistent, not random M360+ app with Habit Tracker

You don't need to become a different person. You need to align your daily behaviour with the leader you already want to be – and give yourself systems that make that sustainable.

Quiz: Are you truly inspiring your people?

Take this quick assessment to understand your inspirational leadership profile:

1. When your team members close their laptop after interacting with you, they most likely feel:

2. How often do you have meaningful one-on-one conversations (not just status updates) with your direct reports?

3. When was the last time you gave specific, genuine recognition to someone on your team?

4. How do your team meetings typically end?

5. Do your people know exactly what is expected of them and how they're doing?

So… what do YOU do to inspire people?

Let's come back to the question that started this article.

When your team members close their laptop after interacting with you, what do they feel?

To reflect, you might ask yourself:

  • In the last seven days, did I take time to recognize someone in a specific, meaningful way?
  • Do my people clearly know what success looks like in their role right now?
  • If we recorded my last three meetings, would we see more energy at the end than at the beginning?

If the honest answer makes you uncomfortable, that is not a failure. It is the beginning of growth.

Because inspiring leadership is not the privilege of a few. It is the result of conscious choices, supported by the right tools and the right coaching.

Donald Fleming
When leaders are aligned, equipped and supported, they become the most powerful source of inspiration inside the organization. - Donald Fleming

At M360 Leader, our work with leaders and HR teams is built on a simple conviction: When leaders are aligned, equipped and supported, they become the most powerful source of inspiration inside the organization.

If you are ready to move from "doing your best" to intentionally inspiring your people, we are here to walk that path with you – one habit, one conversation, one team at a time.

Ready to become a truly inspiring leader?

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